Terms & Conditions

Privacy Policy

Introduction

Cognevo Ltd, a company incorporated in the United Kingdom with its registered office at Cognevo Ltd 86-90 Paul Street, London, England, EC2A 4NE and registered with company number 14827944 (“Cognevo”, “we”, “us,” or “our”) is committed to protecting and respecting your privacy.

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This privacy policy (“Privacy Policy”) explains how we collect, use, share, and protect data that identifies or is associated with you (“personal data”) in relation to our website www.cognevo.co.uk including the services offered on such website and integrations (the “Platform”), and your choices about the collection and use of your information.

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Cognevo operates a platform that enables employers and customers (“Customers”) to assess Candidates for cultural fit and other factors through interviews and assessments on the Platform. This Privacy Policy applies to all Users, whether you are a Candidate, a Customer, or accessing the Platform for other purposes.

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In order to provide our services, Cognevo needs to process certain personal data. This Privacy Policy applies to all acts of processing of personal data where Cognevo acts as a controller under the UK General Data Protection Regulation (“UK GDPR”).

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Please ensure that you have read and understood this Privacy Policy before accessing or using the Platform.

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1. What kind of information do we collect?

When you use the Platform, we may collect and process the following types of personal data:

Personal Data:

• Full name
• Email address
• Username and password (optional)
• Video and webcam stills and recordings (optional)
• Demographic data (optional)
• IP address
• Career-related information (e.g., education, job history, salary expectations) (optional)
• Answers to open-ended interview questions
• Communications between you and Cognevo

2. For what purposes do we use your personal data?

We use your personal data to provide and support the Platform. Here’s how:

2.1. Service provision:

We use your data to facilitate assessments during the hiring process, providing insights and sharing relevant information with potential employers or Customers as part of the application process.

2.2. Communication:

We may use your data to send notifications, updates, and relevant job opportunities through email or messaging on the Platform. You may opt-out of such communications at any time. We also process personal data to handle inquiries and complaints regarding the Platform.

2.3. Website monitoring:

We use your data to monitor and optimize the performance of the Platform and ensure its appropriate use.

2.4. Platform optimization:

We collect data to improve, test, and monitor the effectiveness of our Platform, and to diagnose or fix technology issues.

2.5. Managing suppliers:

We may use your data to engage with suppliers who deliver services to us.

2.6. Easy access:

We process your data to streamline access to your information and simplify login processes.

2.7. Statistics:

We monitor anonymized and aggregated metrics, including visitor numbers, traffic, and test result trends, to enhance our services.

2.8. Development:

We may use your data for developing and testing new features on our Platform.

2.9. Benchmarks:

We may use aggregated and anonymized test results and demographic information to provide benchmarks and improve our services.

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3. Our legal grounds for using your personal data

We will process your personal data on the following legal grounds:

3.1. Consent:

Where you have given us explicit consent, for example, to share your data with employers or receive marketing communications. You may withdraw your consent at any time.

3.2. Performance of a contract:

We process personal data to fulfill our contractual obligations to you, such as providing interview services on our Platform.

3.3. Legal obligations:

We may process personal data to comply with legal requirements in the UK or other jurisdictions, such as responding to court orders or regulatory inquiries.

3.4. Legitimate interests:

We process personal data for our legitimate interests, including:

• Sharing test data with selected employers.
• Understanding and improving how users interact with our Platform.
• Developing business relationships with Customers and partners.
• Improving our Platform and services.

4. With whom do we share your personal data?

We may share your data with:

4.1. Customers:

We share your assessment results with employers you have applied to, or that match your skills and interests. You may withdraw consent at any time, but this may affect your ability to pursue specific job opportunities.

4.2. Suppliers:

We share your data with suppliers who assist in providing services to Cognevo, including IT providers, business support services, and marketing agencies. All suppliers must meet our security standards and are provided only with the necessary data.

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5. Safety and security

Cognevo employs appropriate technical and organizational measures to protect your personal data from loss or unauthorized processing. This includes encryption, identity verification, and regular security audits. We also rely on you to protect your login credentials and the privacy of your account.

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6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Correction: Request that incomplete or inaccurate personal data be corrected.
• Erasure: Request deletion of personal data in certain circumstances.
• Restriction: Request that processing of your personal data be restricted under certain conditions.
• Portability: Request a copy of your data in a machine-readable format or its transfer to another entity.
• Objection: Object to the processing of your data in certain cases, including for direct marketing.

To exercise any of these rights, please contact us at info-(at)-cognevo.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

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7. Third-party applications and websites

We are not responsible for the practices employed by any third-party websites or services linked to or from our Platform. Your interactions with third parties are governed by their privacy policies.

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8. Data retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The retention period for certain data is 2 years, after which it is securely deleted or anonymised.

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9. Data transfers

Your personal data may be transferred outside of the UK or European Economic Area (EEA). We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, when transferring your data to countries without an adequacy decision.

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10. Children

Our Platform is not intended for use by anyone under the age of 16. If we become aware that personal data of individuals under 16 has been collected without parental consent, we will delete it.

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11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated via updates to this page. We encourage you to review the policy periodically.

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12. How to contact us

If you have any questions regarding this Privacy Policy, please contact us at:

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Cognevo Ltd
86-90 Paul Street, London, England,
EC2A 4NE

Email: info -(at)- cognevo.co.uk

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